Terms & Conditions

Unless otherwise stated, fees are quoted in Kenyan shillings (currency). You are responsible for paying all fees and applicable taxes associated with the platform i.e. ikohapa.com in a timely manner using only the options given for payment.

All content should be original and directly traceable to you as the owner/author. Ikohapa.com will not take responsibility for any plagiarized work or photos that do not belong to you should the law be taken against you.

Being the author of the content, you also irrevocably and unconditionally consent to the maximum extent permitted by law (present or future) to ikohapa.com and its licensees, contractors, assignees and successors, and their licensees and any other person authorized by any of them.

Ikohapa.com will treat all published content as original and can use that content in a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to exercise any and all intellectual property rights (including copyright and trademark rights you have in the content) in any media known now or in the future for the purpose of advertising and marketing.

Using your content ikohapa.com reserves the right to disclose, reproduce, copy, adapt, publish, perform, exhibit, communicate, rent, transmit or otherwise to anyone in its discretion in the world, without making any identification of you as the author in relation to the content or any adaptation of part of the content.

To the convenience of sellers, we may offer catalogues of stock images, descriptions and product specifications that are provided by third parties (including ikohapa.com users). You may use catalogue content solely in connection with you ikohapa.com’s listings.

While we try to offer reliable data, we cannot promise the catalogues in the different individual pages hosted by us are always accurate and up to date, and you agree not to hold the catalogue content providers or us as responsible for inaccuracies in catalogues. If you choose to include catalogue content in your listings, you continue to be fully responsible for your listings and for ensuring that your listings are accurate, do not including misleading or malicious information and comply with this user agreement and all ikohapa.com policies. The catalogues may include copyrighted, trademarked, watermarked or other proprietary materials.

You agree not to remove any copyright, proprietary or identification markings included in the catalogues or create any derivative works based on catalogue content.

Much of the information on the sites is updated on a real-time basis and is proprietary or is licensed to ikohapa.com by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the ikohapa.com services for any purpose without our express written permission.

Additionally, you agree that you will not:

  1. take any action that imposes or may impose (in our sole discretion, exercised reasonably) an unreasonable or disproportionately large load on our infrastructure;
  2. copy, reproduce, modify, create derivative works from, distribute or publicly display any content (except for your information) from the sites without the prior express written permission of ikohapa.com and the appropriate third party, as applicable interfere or attempt to interfere with the proper working of the sites, services or tools, or any activities conducted on or with the sites, services or tools; or
  3. bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the sites.

While we strive to maintain a safe trading environment you accept that there are unfortunately sometimes risks when trading online and using our sites, including dealing with underage or fraudulent persons.

You will not hold ikohapa.com responsible for other users’ content, actions or inactions, items they list or their destruction of allegedly fake items.

You acknowledge that we are not an auctioneer. Instead, our sites are venues to allow anyone to offer, sell, and buy what falls under our products and services, at any time, from anywhere, in a variety of pricing formats and locations, such as Stores, fixed price formats and auction-style formats. We are not involved in the actual transaction between buyers and sellers.

We have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users’ content or listings, the ability of sellers to sell items, the ability of buyers to pay for items or that a buyer or seller will actually complete a transaction or return an item.

You should consider and use all of our suggested safe trading guidelines when trading online, including our safe trading tips for buyers and tips for sellers on avoiding transaction problems.

 

You alone, and not ikohapa.com, are responsible for ensuring that your listing, bidding and selling and any other activities conducted on our site are lawful. You must ensure that you comply with all applicable laws in Kenya and other countries. You must also ensure that you strictly comply with this agreement and the policies which form part of the agreement.

 

We do not take ownership of the items at any time and do not transfer legal ownership of items from the seller to the buyer. Further, we cannot guarantee continuous or secure access to the ikohapa.com services, and their operation may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising, directly or indirectly, out of your use of or your inability to use the ikohapa.com services.

If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures’ and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

Without limiting other remedies available to ikohapa.com at law, in equity or under this agreement, we may, without notice to you and in our sole discretion (which shall be exercised reasonably, having regard to the circumstances), delay listing your item, delete your listing, issue you a warning, restrict your activities through our site (including but not limited to buying, selling and posting activities), temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if:

  1. you have, or we believe that you have, breached this Agreement, which includes any of our Policies in any way:
  2. we are unable to verify or authenticate any information you provide to us;
  3. we believe that your actions may cause loss or damage to or otherwise unlawfully harm you, our users, third parties or us, our related bodies corporate or affiliates, our directors, employees or agents; or
  4. if we reasonably believe that any of your information (which includes an item listed on the site) is inappropriate or of an offensive nature.

For security, confidentiality and privacy reasons, we are not obligated to provide you or other members the details of any investigation that we conduct or any action which we take, in relation to your membership or your account other than those that are already provided to you by us.

Buyers can request a return or report that they didn’t receive an item from their Purchase history.

If the buyer is requesting to return an item for “change of mind” (or “remorse”) reasons, the seller’s return policy as stated in the listing will apply – including which party is responsible for return transport costs.

Sellers may exercise their discretion to accept or deny a remorse return request if it falls outside their return policy.

Buy and Collect is an ikohapa.com service that allows a person to opt to collect goods they purchase on the ikohapa.com website

You must not misrepresent the buy and Collect service as your own service (whether through direct hyperlink, advertising, promotions or any other means) or advertise or promote the buy and Collect service in a manner not approved by ikohapa.com in writing.

You may be required to fulfil orders with express delivery at your expense

By listing an item on ikohapa.com sites, you agree to pay ikohapa.com fees per advertisement that you have authorized to run in our platform, assume full responsibility for the content of the listing and item offered, and accept the following listing conditions:

 

Ikohapa.com may revise data in the product catalogue to supplement, remove, or correct information; if your listing uses catalogue data that has been revised, those revisions may modify your listing accordingly.

 

Where your listing appears in search and browse, results may be based on certain factors including listing format, title, end time, keywords, price and transport cost, Feedback and detailed seller ratings. Learn more about where your listings appear in search and browse results.

-Your listing will, at all times, comply with ikohapa.com rules and policies, including listing rules.

-You must list your item in the most relevant category.

-You are responsible for complying with all laws and regulations applicable to the sale and delivery of items to international buyers and are responsible for paying all fees and applicable taxes or charges associated with ikohapa.com sites and services

Buyers and sellers are generally responsible for any Goods and Services tax , sales tax, or other taxes that apply to items bought on ikohapa.com.

If you have any questions or require more information about your tax obligations, please contact the relevant taxation office in your locality, your local tax or customs authority, or seek independent tax advice.

As a buyer, you acknowledge and agree that tax may apply on top of the seller’s item price, and that you will have the opportunity to review this before finalizing your order.

As a seller, you acknowledge and agree that you will collect and render tax to relevant authorities as stipulated in law without necessarily involving ikohapa.com

We(ikohapa.com) will charge a fee to advertise any of the products or services that appear in the landing(home) page that will be available to any of our sellers or service providers.

The fee is subject to change without warning and will apply equally to all.

All fees and taxes MUST be paid before the advert runs.

Bookings will be done on first come first serve basis.

The adverts will run as per the stipulated time and unless the management hears from you (advertiser) before the time lapses will bring down the advert promptly and without consultation.

We do not provide your personal information to third parties for their marketing purposes without your explicit consent.

We view protection of users’ privacy as a very important community principle. We store and process your information on computers located in Kenya that are protected by physical as well as technological security devices.

You can access and modify the information you provide us and choose not to receive certain communications by signing in to your account.

We use third parties to verify and certify our privacy principles. For a complete description of how we use and protect your personal information, see the ikohapa.com User Privacy Notice. If you object to your information being transferred or used in this way please do not use our services.

Should ikohapa.com provide you with information about another user you agree you will use the information only for the purposes it is provided to you for.

You may not disclose, sell, rent or distribute a user’s information to a third party for purposes unrelated to the Services.

Additionally, you may not use information for marketing purposes, via electronic or other means, unless you obtain the consent of the specific user to do so.

You will indemnify us (and our officers, directors, agents, subsidiaries, joint ventures’ and employees) against any claim or demand, including legal fees and costs, made against us by any third party due to or arising out of your breach of this agreement, or your infringement of any law or the rights of a third party in the course of using the ikohapa.com services.

Ikohapa.com is not your agent for any purpose in relation to this agreement or your use of the ikohapa.com. services.

Legal notices must be served on ikohapa.com’s registered office or to the email address you provide to ikohapa.com during the registration process (in your case).

Notice will be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid or that the email has not been delivered.

Alternatively, we may give you legal notice by mail to the address provided by you during the registration process. In such case, notice will be deemed given seven days after the date of mailing.

If a dispute arises between you and ikohapa.com, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly.

We strongly encourage you to first contact us to seek a resolution. If your dispute is not resolved by contacting Customer Service, all legal notices and formal disputes should be sent to ikohapa.com’s registered office.

We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

This Agreement will be governed in all respects by the laws of Kenya Territory and international laws. We encourage you to try and resolve disputes using certified mediation (such as online dispute resolution processes).

If a dispute cannot be resolved then you and ikohapa.com irrevocably submit to the non-exclusive jurisdiction of the courts of the territory the offense appears

It is important to read and understand all our policies as they provide the rules for trading on the ikohapa.com site. You should read the ikohapa.com rules and policies overview to see the rules that apply to you. In addition, there may be specific policies or rules that apply, and it is your responsibility to check our Help pages and policies to make any modifications accordingly

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